Gary W. Huggins

The profile of the Chief Information Officer is changing. We've moved beyond the days when technical experience was the predominant qualification for the job. Now the CIO must be many things to many people, and one of the most important attributes he or she must bring to the job is leadership. Our interviews with more than 340 CIOs in North America and Europe indicate that leadership is about forming a view and rallying the organization around that vision to achieve results that are exceptional.