Ephraim Schwartz

Edmunds.com Inc., an online service for vehicle information, unveiled its latest tool to mine the potentially invaluable data stored as unstructured content in its user forums, consumer ratings, and reviews archives.

With wireless LANs becoming a major component within an enterprise network, a new class of vendor offering distributed wireless monitoring and management is coming to the fore.

To hear John Dillon tell it, "the enterprise software model is prehistoric and outdated." Dillon, the former CEO of Salesforce.com Inc., is currently CEO and president of Navis LLC, a supply-chain distribution and logistic software vendor. And, he's a big supporter of software as a service.

After suffering the slings and arrows of Gartner Inc. and others who questioned its value in early 2003, it looks as if CRM is coming back with a vengeance

Microsoft Corp. inched closer to the BI applications space on Wednesday with the release of two BI accelerators for SQL Server 2000 and SharePoint Portal Server.

Long the exclusive domain of AI (artificial intelligence) research, statistical probability analysis got its real start during World War II, when military intelligence wanted a way to predict possible outcomes. Throughout the 1950s, the field was continued by mathematicians such as John Nash, and now this complex discipline is becoming the stuff of ordinary business applications.

Nvidia Corp., a leading designer of graphics chips, announced Monday that it has widespread support from the major manufacturers of notebooks for its proposed MXM graphics standard for add-on modules that will be using Intel's new PCI Express bus.

The online CRM space is suddenly getting crowded as two more CRM vendors, Kana Software Inc. and Entellium Corp., are launching hosted services this week.