With fences mended between Oracle Corp. and the Oracle Applications Users Group (OAUG), Cliff Godwin, senior vice-president for applications technology at Oracle, was the unscheduled but much welcomed speaker during the morning session of the OAUG 2001 Fall Conference.
After more than a 18 months of storm and passion between Oracle Corp. and the Oracle Application Users Group (OAUG), the relationship is now on the mend, declared OAUG president Jeremy Young.
Reverse logistics, the art of processing returns and the bane of the online e-commerce industry, will get a much-needed boost this shopping season as logistics company Newgistics Inc. and the Spiegel Group use Web services to collect and integrate return information into backend systems.
A host of IT vendors are jumping on the Web-based services bandwagon as hardware vendors realize the additional margins available from helping companies manage hardware from PCs to printers.
A tug-of-war is shaping up between large companies who want even their smallest suppliers to become e-enabled and many midlevel and small suppliers who do not see the benefit of adding another layer of infrastructure to the supply-chain process.