Ellen Messmer

Although not exactly a cyberwar, a hacking brawl of sorts erupted earlier this month between Chinese and U.S. combatants.

Customer service had mushroomed out of control at IBM Corp.: sixty call centres, thousands of 800 numbers and a mish-mash of Web sites were making too many customers see red as they tried doing business with Big Blue.

Managed security services are catching on because they offer corporations a way to hire outside experts to remotely manage firewalls, VPNs and intrusion-detection equipment.

As hackers obtain ever more dangerous and easy-to-use tools, they are being countered by novel defense strategies. Witness the experimental idea of setting up a decoy network separate from your real one to fool intruders as they try to fool you.

The U.S. military has a new mission: be ready to launch a cyber attack against potential adversaries,...

Network Associates Inc. has plotted out a strategy to sell a new mix of network analysis and...

Havoc wrought by Internet-based computer viruses continues to worsen, a new study concludes. And the worse news is that software vendors are predicting an even darker future in which self-mutating viruses become practically undetectable and almost unstoppable.

PeopleSoft Inc. has introduced a Web-enabled upgrade to its enterprise resource planning that will spare customers the...