Strategic sourcing differs from outsourcing in that it is about identifying the best sourcing option for every IT service. But there are plenty of pitfalls.
As businesses globalize, IS plays a critical role in stimulating and supporting global strategies and operations. But where should IS processes be carried out and where should the key IS roles be positioned?
Capitalizing on IT-based opportunities (ITOs) fuels the pace of innovation in all businesses, not just leading-edge industries. Yet few businesses do it well