Douglas Holmes

B2B e-commerce has transformed the buying habits of the private sector, with companies of all sizes adjusting their strategic thinking to quicken turnaround times, reduce costs and red tape,

Technological advancement has always helped the crook before it helped the cop and, for police detectives, the Internet is certainly a double-edged sword.

Just last year, all the skilled IT workers were being snapped up by the higher-paying, higher-flying private sector.

Medicine generally strives to be at the forefront of technology, always willing to try new procedures and spend time and money on research to the benefit of humankind. New pharmaceuticals and surgical advances have made it possible to prolong and improve the quality of life for almost everyone. Yet when it comes to information technology, healthcare professionals see it as an administrative burden rather than a strategic aid to improve the quality of care.

Children start out keen to learn but existing education curriculum is often too placid and alienating for them. Schools would do better to consider their pupils' interests and let them use those interests to learn, suggest one author.

A person, who walks into a social welfare agency, with needs must be able to walk out not in despair, but with hope, says one author.

Users of public services tend not to differentiate between levels of government and the Internet can blur these distinctions and enable a cross-jurisdictional approach to service delivery, through combined-access portals, points out a columnist.

Often accused of only wanting to skim the cream, outsourcers are falling out of favour and "insourcing"