Company had 90 days to change all business processes and technology infrastructure after it was acquired. Rather than use templates like other divisions, the Australia office decided on a different solution
Citizens will be unable to opt-out of the government's pending Internet content filtering scheme, which provides two blacklists for users to choose from.
An ailing data collection system was giving managers of the utility conflicting information. Now a multi-million dollar business intelligence system has integrated applications, standardized data and saved money
More than 102,000 people protested about service last year, and this year even more are expected to complain. Ironically, most of the break downs between providers and their customers involve lack of communications