One of the interesting nuggets from SuperComm 2002 was the lip service that large service providers are giving voice over IP. Under pressure from direct enterprise sales of VoIP platforms to their best customers, BellSouth Corp. and others are now offering or planning to offer managed VoIP services from platforms such as Cisco Systems Inc.'s AVVID equipment. Providers need to keep an eye out for pesky implementation problems that early adopters have discovered. One such issue is the treatment of VoIP in a secure enterprise environment.