ComputerWorld Canada

Anything can be anywhere, the celebrated writer Larry McMurtry channeled once upon a time. Like: This blog could be just where you've found it, here in this previously vacant corner of cyberspace. Or, more to the point (finally), great savings may lie in the efficient and effective application of high technology solutions to the problems of public sector management.

Peace, order and good e-government. It isn't what we originally signed up for, but more and more it's what Canadians expect. And managing citizens' expectations is a gargantuan task for any level of government. nBut why shouldn't we expect increasing electronic capacity for our many and various dealings with government? Electronic service delivery (ESD) isn't rocket science, isn't even Texas Hold'em.n

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