Cindy Steinman and Albert Leonardo

Although Microsoft Corp. is staying mum on the number of customers who havensigned up for its new licensing program, it appears the new strategy is leaving customers and industry observers confused.

On the first official day of its new software licensing program, Microsoft Corp. is staying mum on the number of customers who have signed up, but so far the new strategy seems to have been met with confusion and frustration on the part of customers and industry observers.