Directing seasonal Web traffic and re-routing phone calls are of concern to many businesses, but IBM Global Services is trying to help relieve that stress through its recently launched Business Continuity and Recovery Services.
The whole focus on e-business and e-commerce is nothing new, as it seems that everyone is doing it, according to Dan McLean, senior analyst with IDC Canada Ltd., in Toronto. But, he said, in the case of 3Com Corp., which announced its e-Networks strategy at its annual Networks3 Conference in Chicago, the move is timely to help reassert the company as a switch maker, not a Palm maker.