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HomeAuthorsPosts by Cindy Baker

Cindy Baker

Cindy Baker has over 20 years of experience in IT-related fields in the public and private sectors, as a lawyer and strategic advisor. She is a former broadcast journalist, currently working as a consultant, freelance writer and editor.

Articles by Cindy Baker

Overcoming five key challenges of data analytics in a hybrid environment

Cindy Baker -
The ability to unlock the power of data is often seen as the key to business success. But first you have to find the...

Digital home service providers should not be complacent after business boom

Cindy Baker -
Canadians are using digital services at home more than ever before, but it would be a mistake for providers to rest on their success,...

Can e-signatures deliver a personal touch in a remote business world?

Cindy Baker -
With the rapid shift to digital everything, many businesses are looking for ways to connect with their customers on a more human level. A...

The top skills IT professionals need to succeed

Cindy Baker -
Cyber security and cloud skills are crucial for IT professionals to advance their careers over the next five years. That’s a key finding of...

Ontario minister of digital government encourages municipal collaboration with province

Cindy Baker -
Ontario’s Associate Minister of Digital Government says the province and municipalities must work together to “build back better” after the pandemic. “We can’t do it...

Digital acceleration will boost local economic recovery, say GTA mayors

Cindy Baker -
The increased pace of digital transformation during the pandemic will help cities recover and thrive in the future, said two mayors from the Toronto...

Cities are increasing citizen engagement by “Amazonifying” their services

Cindy Baker -
From tax payments in bitcoin to bus schedules on Alexa, cities are taking their cues from Amazon to make their services more user-friendly. “The digital...

Public sector leaders look forward to rebuilding culture in the new workplace

Cindy Baker -
Municipal leaders say they’re making plans to strengthen the culture in their organizations once the health rules allow employees to return to the office. “Our...
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