Chuck Papageorgiou

I was trying to figure out why I was getting annoyed at my CIO friend Mark while he was making a valiant effort to convince me that voice over IP (VoIP) was the way to go to the desktop. I could understand the technical merits of VoIP, but I was still not convinced. Then it dawned on me: The conversation reminded me of the embarrassing questions a general manager asked when considering uninterruptible power supply (UPS).