Ten years ago the concept of IS strategy was foreign to many CEOs of large corporations, and the idea of having an e-business strategy was completely non existent. Not surprisingly, today the situation has changed dramatically.
American and Canadian business leaders often differ in the way they perceive the state of the economy. The results from a recent Deloitte & Touche Technology Fast 500 CEO survey demonstrates this difference.
Technology vendors walk a dangerous line. If a new implementation fails, regardless where the fault lies, they are most often caught holding the ball. Systems integrators and resellers are often the first help call, but when all else goes wrong the creator of the technology is blamed for the insufficiencies of the solution, and never mind that it might be resistant employees or faulty processes causing the mayhem.