Chris Conrath

Articles by Chris Conrath

Will Canada Get Wired?

The federal government

Will Canada get wired?

In the Canadian media, hackles are often raised when the words

Scepticism: the technology buyer

There aren

Helping the helpdesk

Twenty years ago there were few jobs which required the use of computers. Today, there are few jobs that do not require some computer knowledge. The net result is millions of relative neophytes making life hell for IT support men and women the world over.

Bringing the traditional call centres into the new age of multimedia

In the days of yore, text chat was non existent, voice mail responded to with some latency and e-mail often went to Web masters instead of the help desk.

Taking the Internet to the next level

Today the Internet is sitting on an evolutionary fence.

This Vine Has Sour Grapes

No question, Marvin Gaye's I Heard it Through the Grapevine is some damn fine music

Canadian CEOs see bright days ahead

American and Canadian business leaders often differ in the way they perceive the state of the economy. The results from a recent Deloitte & Touche Technology Fast 500 CEO survey demonstrates this difference.

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