The gray cubicles that surround your IT staff are high and closed off. The fluorescent lights illuminating the windowless basement space shine harshly on the code-inscribed whiteboards, the only adornments on the dingy walls. Excess hardware, outdated software manuals and tangles of power cords haphazardly reside in the common areas. If your IT department functions in such a grim environment, and you've noticed that your staff's productivity is suffering, it's no coincidence.