Briony Smith

IDC data indicates enterprise customers aren't happy with their contracts, their vendors and their overall experience of handing off IT functions. The service providers, however, have a much different impression

The carrier explains its use of business intelligence in its commercial branch reporting, while IBI goes over its plan to deal with increased competition from the likes of Microsoft

A funding partnership will provide an opportunity for universities and private sector firms to research projects that could benefit countries like Uganda, Sri Lanka and Peru. IDRC goes over its track record

The research firm teams with Intel to offer teams to overcome the traditional obstacles to network convergence. Plus: Don't hold your breath waiting for fixed-mobile products

FairUse4WM may have rankled Microsoft, but the author of the Digital Rights Management Dictionary says lack of standards is the only thing keeping business data safe from similar circumvention tools

Industry group CATA is warning that a recent federal case could invalidate existing intellectual property claims and hinder software and hardware R&D in the future, but legal experts say the sky isn't falling yet

A principal researcher at the Georgia Institute of Technology

McMaster University's e-business summit provided some insights into what strategies businesses should take in the constantly changing digital world. Plus, a look at some models developed by IT professors at the University of Southern California and the University of Technology Delft.