Briony Smith

Articles by Briony Smith

ResponseTek adds in Net Promoter

Popular methodology to give more consistent tracking of customer loyalty touch-points

Canadian Tire gets rolling with SharePoint

The retailer's 473 independent stores enter the Web 2.0 era with collaboration and document-sharing tools

Wi-Fi a differentiator for retailers?

As FatPort connects Toronto's Dufferin Mall, analysts ponder how public Wi-Fi can make retailers standout

Zarlink gets new vice-chair

Former Tundra Semiconductor founder to help steer board

Law firms slow to adopt digital signatures

Some companies still demand paper-based documents, despite the advances made in public key infrastructure. Find out what Info-Tech says about the legal industry

Get a clue from the cops

Case management is changing the way crimes are investigated. Maybe they could be used to solve some enterprise mysteries

01 Communique turns on computers from afar

I'm InTouch Premium allows business users remote access to their powered-down workstations

Xfy gets the nod from IBM

JustSystems' retail document application cuts some steps out of the business intelligence process, allowing the processing of information in real time

Tech News