Barry Wilderman

There is dynamic tension between an organization's ERP backbone and best-in-class applications in the overall portfolio. Organizations should evaluate (at least once a year) whether to replace best-in-class applications with similar ERP modules (or, more rarely, the converse).

ERP and best-in-class application providers must be judged not only by the process models they deliver, but also by their ability to provide sophisticated analytics, according to META Group.