Ann Bednarz

From Prada's Manhattan digs to The Gap in Atlanta, retailers are trying out new wireless technology that experts say will help improve inventory accuracy and fight fraud.

The concept of a single security gateway for authenticating users of e-government services might seem straightforward, but the reality of assembling such a beast can be pretty complex.

Supply chain software maker i2 Technologies Inc. said Tuesday that it plans to cut 30 per cent of its 4,600 employees after a disappointing - and unprofitable - quarter marked by declining software sales.

There's progress on the E-government front, though the status of some projects is lagging behind expectations, according to a White House update submitted this week to Congress.

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FleetBoston Financial Corp. and Osram Sylvania Inc. have two things in common: Both implemented customer relationship management software, and both say that adjustments to their respective business models were as important to the success of their CRM projects as the software itself.

Calls for security and broadband access dominated conversations at a roundtable hosted this week by the Massachusetts Electronic Commerce Association.

Calls for security and broadband access dominated conversations at a roundtable hosted last week by the Massachusetts Electronic Commerce Association.