Download “IBM’s Exceptional Digital Experience Solutions” to understand the economic impact of one platform and what it can mean for your organization. Complete with a decision economics framework for evaluating your own approach, this IDC study evaluates companies that have adopted IBM’s solutions to build and deploy publicly-facing Web sites and customer portals, replacing a combination of point solutions, in-house labour, and consulting. It found that IBM customers attained a 500% ROI overall and recouped their initial investment in under seven months.