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Unified Messaging Resource Centre

Below you will find a broad range of resources on the topic of Unified Messaging – news, industry trends, case studies, reports and more.

UNIFIED MESSAGING AND THE MOBILE WORKER

Cisco buy aids cell phone, VOIP net integration

Cisco recently announced it is buying Orative Corporation, a maker of cell phone software that ties mobile phone users to corporate IP PBXs and messaging systems…

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Mobile Computing: Voice Mail and E-Mail Together

Unified messaging. That’s a five-dollar term for a feature that basically puts your incoming faxes, voice-mail messages, and e-mails in one convenient place: your e-mail inbox…

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Unified messaging offers big benefits to mobile workers

Unified messaging (UM) products have been available for more than a decade, but adoption has been slow, until recently…

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UNIFIED MESSAGING CASE STUDIES

Unified messaging gives forms ‘competitive edge’

In the enterprise world, implementing a unified messaging (UM) presence isn’t a matter of “if” but “when”, according to one industry observer…

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Microsoft sets communication plan

Microsoft has put its stake in the ground concerning unified communications, saying it plans to integrate e-mail, instant messaging, voice and video into a single platform stretching across corporate applications and services…

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Virgin scores with VoIP

Like many distributed businesses, Virgin is consolidating voice and data traffic onto one IP network to save costs. The company is also using its WAN as a tool for delivering digital content, such as music clips and video, to kiosks in the stores, as well as multimedia content to digital displays and screens…

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FDA fosters collaboration with VoIP, unified messaging network

The FDA is building a campus in Montgomery County, Md. and has opted for a converged IP network, with VoIP in all offices and conference rooms…

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UNIFIED MESSAGING TRENDS

Convenience, cost savings drive adoption of unified messaging

A University of Miami instructor hurriedly checks his voice mail using a laptop to access his e-mail Inbox hosted on the school’s Web site…

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Competition and cooperation rife in buoyant UM market

With the surge of interest in unified messaging (UM) technologies among larger enterprises, major contenders have adopted very different approaches to this market…

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Rosy convergence still a dim reality

Integrating voice, video, and application data may be the utopia of business communications, but vendor marketing about the uptake of the technology should be treated with suspicion, according to a telecommunications analyst…

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