New technologies and IT strategies are meant to solve problem, improve processes and help boost results, but very often they can also produce complications and critical setbacks for many organizations.
Take the bring-your-own-device trend for instance. BYOD was started out as a way to untether workers from the constraints of company-sourced equipment by providing them the option of purchasing their preferred smart phones, laptops and tablets.
It was really cool to have your employer paying for or subsidizing your new iPhone or iPad until non-tech-savvy employees realized that they now had to take responsibility for software updates, troubleshooting and repairs.
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Another dark side of BYOD was the IT admin nightmare of having to struggle through the incompatibilities across the enterprise spawned by a new fleet of personal devices and software that need to be allowed into the network.
Read more about the dark side of tablets as PC replacements, big data, cloud-based services, gamification and social media use in the workplace here.