QUICK-HIT TIPS

Here are a few insights into how to deal with change within your organization and not let it get the better of you or your IT department:

Pace yourself

Decide which changes must take place immediately; efforts such as software upgrades might not be prudent during times of turmoil.

Be decisive

Especially during acquisitions, think hard before taking a best-of-breed approach.

Expect pushback

Change is difficult for employees, so be ready with the justification for changes.

Know staff limits

Recognize when to stop pushing changes and be able to spot staffers who are unable or unwilling to change.

Slow down

Give personnel a chance to absorb one round of changes before imposing another. Imposing core systems and operations across an organization may prove less complicated, but it can also be downright painful for employees.

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Jim Love, Chief Content Officer, IT World Canada

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