Catching your company

The fact Napster.com and similar music file-sharing sites are gluttons for bandwidth is no surprise, but the fact these sites might become a network problem is another story altogether.

The expressed concern is once end users download Napster.com client software, they turn their PCs into Napster.com servers from which they serve up MP3 files to other users — a potential bandwidth issue for educational institutions and large companies alike.

In theory, the Napster.com server-type solution is supposed to reduce congestion, “by distributing information throughout the network,” said George Karidis, director of research for the Yankee Group in Canada, based in Brockville, Ont. “The reality is it will add tremendous load to the network unless the protocols are very specific. In the short term it might solve some immediate problems, but in the long term it will lead to added congestion. You’re taking congestion from the access point to the WAN,” he said.

As music becomes an increasingly popular Internet application — with numbers reaching as high as 40 per cent of users visiting a music site in the past year, according to Jupiter Communications — much of the visiting goes on at work, where corporate PCs often come bundled with sound cards, speakers, multimedia software and network cards.

With MP3 file sizes reaching 5MB to 8MB, net managers are concerned about the impact these sites can have on the performance of Internet connections, LANs and individual PCs. Corporations have to concern themselves with “somebody’s PC on their desktop becoming a server, because all of the sudden that 10Base-T or 100Base-T you have is not going to be enough,” Karidis said.

This is not a corporate-specific problem. Canadian universities are finding bandwidth congestion a real concern as students use Napster’s server technology. The University of Western Ontario (UWO) has gone as far as to block Napster access to its student body.

According to Ed Gibson, network analyst with the UWO in London, Ont., “It really has been a congestion issue. Universities, like everybody else, have had to tighten their financial belts and bandwidth isn’t free.

“We’re obviously keeping an eye on what traffic’s going on and who are our top talkers, and Napster.com stuck it’s head up in early October. In all honesty, we weren’t going to ban it permanently, we were just going to cut it off and see what the effect was.”

Unfortunately for students, “after we cut it off, the gains were significant enough that we felt we better leave it turned off for the time being,” Gibson said.

“We saw a gain of about 50 per cent of the bandwidth,” he said — significant bandwidth gains for any network.

With security systems in place and firewalls erected, the concern regarding Napster is mostly bandwidth congestion and not much else. Despite the uncertainty of potential security breaches, the University of Toronto’s manager of computing security administration, Wilfred Camilleri, said: “Our critical systems are very well protected, but that doesn’t mean there aren’t department systems that are not. We’re being quite proactive in that area, but you always have to be on the lookout for new things that come down the pipe.”

According to Gibson, Napster has introduced a new distributed model of its server, which is limiting what UWO is able to do to control bandwidth drainage. With the traditional central facilitator model, some options available to corporations and universities include cutting off access at the router or firewall, asking their ISPs to block certain sites or using an Internet content-filtering product.

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Jim Love, Chief Content Officer, IT World Canada

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