Aliant Telecom Mobility announced Oct. 14 it is casting its VoiceNet voice recognition e-mail technology over Atlantic Canada.
The service allows Aliant wireless users to configure an existing POP3 e-mail account to listen to, forward and respond to e-mail messages over a digital cell phone using voice commands.
The service uses a “friendly voice” to read messages and content in English or French via speech recognition and text-to-speech technologies, said Frank Fagan, president of Halifax-based Aliant Telecom Mobility in a prepared statement.
Fagan pointed out that VoiceNet is a hands-free way to use a cell phone while driving.
The user enters the recipient’s name in his or her address book so that later the customer can speak an assigned nickname to send an e-mail, Aliant said. To send a message, the customer’s voice is recorded and an audio file is attached to the e-mail message.
Pricing will be $5 per month plus airtime, Aliant said.
Uptake on voice recognition e-mail technology is sustainable, particularly in the business market, said Jeremy Depow, senior analyst for Kanata, Ont.-based research firm The Yankee Group Canada.
It’s neat technology when it actually works, Depow said.
Niggling issues over the next-gen technology – such as the need for a clear wireless reception and strong speech recognition capabilities – have largely been ironed out, Depow said. He added, other vendors (including companies like Markham, Ont.-based Avaya Canada Corp. and Lucent Technologies Canada) are also providing this functionality to customers.
It’s becoming a ‘nice-to-have,’ Depow said.
A demo of Aliant Telecom’s VoiceNet service can be found at http://www.aliant.voicenet.ca.
Aliant Telecom Mobility in Halifax is at http://www.aliant.ca.