Some 89 per cent of the 2,000 IT experts surveyed in a new report by Freshworks say they waste time working with bloatware every week. Bloatware is considered unwanted software. 44 per cent of IT experts also say they would rather have simpler software than more paid leave.
The report by Freshworks therefore highlights the need to find a lasting solution to the lost time caused by irrelevant software use. According to the report, C$19,138 per IT professional is wasted annually, or C$84.65 billion per year in the entire U.S. IT industry.
The report found that 70 per cent of IT staff do not speak out and that 70 per cent are reluctant to give feedback on the software their company uses. 21 per cent say they do not want to be seen as complainants, 21 per cent say their company is known to ignore feedback and 17 per cent say they do not believe their company will listen to them.
54 per cent of respondents say that their organization pays for software their IT never use and 45 per cent say that their organization spends too much on tech stacks. 40 per cent say that most of their tech stacks are difficult to use, while 34 per cent say that their organization does not know how to stop paying for unnecessary services.
94 per cent of respondents who outlined solutions for organizations said that companies could benefit from a reduction in their overall software contracts and 71 per cent said that their business would benefit from replacing complex software with simpler software. 63 per cent said they would prefer a single software solution for IT service management instead of multiple software.
The sources for this piece include an article in TechRepublic.