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Articles Related to CRM

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CRM company left millions of files unprotected, says researcher

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Database belonging to CRM provider Really Simple Systems had images, invoices and other data of customers
Digital Transformation

Technicity GTA 2023: A partnership in customer relationship management

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At this year’s edition of Technicity GTA, ITWC’s chief information officer Jim Love sat down with Becky Jamieson, director, corporate services/municipal clerk, Township of...
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Slack to get Canvas and new features for Huddle

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At Dreamforce 2022, Slack announced new features for the communication platform to support its function as a digital HQ. To enhance this role, Slack will...
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Salesforce Genie is now generally available to power real-time CRM experiences

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Salesforce today announced the general availability of the Genie customer data platform (CDP), a high-speed, hyperscalar data lake infrastructure to bring real-time insights from...
Data & Analytics

Microsoft announces Viva Sales to capture data for CRMs

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Microsoft is expanding the capabilities of Viva, its employee experience platform, with Viva Sales, an application designed to complement customer relationship management systems (CRMs). What...

Salesforce’s Bret Taylor talks digital transformation, remote work, and Slack

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Bret Taylor, co-CEO of Salesforce, opened up about his views on the pressing issues of the tech industry in a Q/A session in a...
Digital Transformation

Salesforce goes all-in with Slack

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Salesforce is now fully leveraging Slack, the communication platform it acquired for $27.7 billion last year, by integrating it with Salesforce products. Slack is now...
CanadianCIO

The pressure is on for faster app development. How to up your game

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Organizations are increasingly turning to low-code solutions to meet rising demand for faster application development. “In the last two quarters, we’re starting to see a...

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